Previously, if you started to type a text response to a patient in Chat, and you navigated away from the Chat feature, you would lose anything you had typed. Now, the message will be saved as a draft until such time as the user clicks on Send. This is particularly useful when you need to copy a form link and have to return back to your draft chat.

Previously the default view found under the Patient Management reports My Follow Ups (Past 30 Days) and Follow Ups would only show Active patients, and you would have to remove the default filter to see Inactive patients as well. Now we have removed this filter from both reports so that you automatically see all your follow-ups, regardless of the patient’s status.

Both Images and GIF’s sent by patients can now be viewed in Chat. Upon receipt, the practice user can also open the image in a new window, and save it as required. This is a great feature when requesting pictures of insurance cards, estimates, etc!

Patient submitted forms are now able to be automatically synced and downloaded into the practice management software for clients using ABELDent or Power Practice. Keep an eye out for this feature to be released to more of our compatible practice management software’s soon!!