Updates
Recent CareCru Updates
Practice users now have the ability to edit patient created waitlist entries. This edit feature was previously only available on waitlist entries created in the CareCru platform.
The ability to fully customize all your reminder and virtual waiting room messages directly in the platform through Account Settings > Donna
Here’s an example of the new look:
Find below a link to our Knowledge Article which includes a short video detailing how each setting works, and how you can customize each reminder.
Customize Donna’s Reminders
When attempting to accept an online appointment request, the gender was not populating which forced the user to have to add it manually before being able to accept the appointment. This has now been resolved.
*For Tracker Practices Only
When linking an online appointment request to an existing pending appointment in Tracker, the appointment status was not updating from Pending to Booked. Only the date/time of the pending appointment is being updated from the online appointment request. This is now resolved.
Accounts set up with Admin user role access, should be able to edit and delete other accounts that are set as either Admin or User.
This function was no longer working, and has now been resolved.
