You now have the ability to prevent a review from being sent to a patient by appointment within CareCru's Schedule page.

This can be especially useful when you have a patient that did not have the best experience and you want to stop a review from being sent out, even while the patient is still in the office.

1. Go to Schedule
2. Click on the patient's appointment
3. Toggle off the patient's Review Request

This will ensure that no review will be sent to the patient, for this appointment only.

If you want to turn off reviews for the patient permanently, you can still go into the Patient's Timeline, Click on Edit, and from the Settings tab, turn off the Reviews toggle.

Users can now link online appointment requests with existing pending appointments in Tracker.

When a request is accepted, the list of appointments suggested to match will now also display pending appointments. If a User chooses to link an online request with the pending appt:

• By default – the date, time, practitioner, and chair on the pending appt will be updated to match these details from the online request
• Users will also have the option to edit the appt further, like if they need to change it to a different time, date, chair or even patient (ie: if the appt was supposed to be linked to the child vs the parent)

You can now view the Online Request placeholder on the schedule page in CareCru, so you can visually see the date, time, chair, and provider that the appointment was suggested with.
To view the placeholder, navigate to the date of the online appointment request.

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You now have the ability to see what provider and chair a placeholder is using for all Online Appointment Requests. This is particularly useful when a patient selects “No Preference” for the provider when requesting an appointment online, so you can see exactly what practitioner and chair was suggested for the availability.

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