Updates
Recent CareCru Updates
Now included is media type preview that is attached to patient chat conversations. You can find this in the quick view on the left side-bar of Chats.
We have enhanced the description on the patient timeline for voice reminders, which now follows the same format as SMS and Email reminders so they are easier to detect.
Previously, when accepting online booking requests, you would have to manually select the practitioner and chair (operatory) before you could add it.
Our improved functionality will now pre-fill this information automatically, based on the request made by the patient.
- If the patient selected a specific practitioner during their online request, that practitioner will appear along with their assigned chair.
- If the patient selected no preference, based on the availability in your schedule, the suggested practitioner and chair will be pre-populated.
We have enhanced the patient search view when adding in new Waitlist entries. When you have patients with the same name, you can better identify the correct record by seeing their age and last appointment details. This is the same format currently seen in the main search function of the platform.
When attempting to accept an online appointment request, the gender was not populating which forced the user to have to add it manually before being able to accept the appointment. This has now been resolved.
*For Tracker Practices Only
When linking an online appointment request to an existing pending appointment in Tracker, the appointment status was not updating from Pending to Booked. Only the date/time of the pending appointment is being updated from the online appointment request. This is now resolved.
Accounts set up with Admin user role access, should be able to edit and delete other accounts that are set as either Admin or User.
This function was no longer working, and has now been resolved.
